Prevail User Knowledge Base

E-Training*: Recovering Deleted History Entries

Owned by Emily Doane
Last updated: Sept 06, 2023 by mike.doane
1 min read

This How-to covers recovering deleted history entries in your Prevail database.

To view an instructional video of these steps, click the link below.

Video Link: Recovering Deleted History Entries

Instructions

  1. Click the ‘'Recover Deleted Items' button at the top of the History tab.

  2. Double-click the entry you want to recover from the list.

  3. Click the ‘Recover Item’ button at the top of the entry.

    1. Note: If the deleted item had attachments, the attachments will be recovered as well.

  4. Click the ‘Hide Deleted Items’ button at the top of the History tab to return to the active History tab.

Related articles

Add History Entries, Deleting History Entries

Â