E-Training: Unconnected Text Messaging

This article covers sending text messages through Prevail.

Instructions

1. After the Contact opts into text messaging from your initial text, there are two ways to send subsequent Text Messages:

   1. Click the cell phone icon in the communications section of the Contact Window.

   2. Go to the 'New Menu' and click 'SMS.

   3.  Type your text message and send it to the Contact.

   4. You may also reply to a received message by clicking on the text from your Message List, or from the History entry where that text is attached. Type your message and click 'Reply'.

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