Page Comparison

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A comprehensive training plan for staff members is listed in the Staff Training plan.

V6 to V9 Upgrade Training Plan
	Training Material Link Instructions and Video Link	Direct Video Link
1.	Employee Setup	Adding Employee / User Deleting Employee / User
2.	Security Setup	Security/Group Setup: Adding Security Groups, Employee Types/Security
3.	Control Panel: Downloading Prevail Updates	Control Panel: Downloading Prevail Updates
4.	Law/Case/Contact Type Setup	Modifying Law Type Settings Creating a New Contact Type
5.	Modifying Lists in the Databank	Modifying Lists in the Databank
6.	Modifying User Settings	Modifying User Settings
7.	Accessing Help Dropdown	Accessing Help Dropdown
8.	Outlook Calendar Sync	Outlook Calendar Sync
9.	Prevail Home Tab	Prevail Home Tab
10.	Prevail Combined Search Tool	Prevail Combined Search Tool
11.	Calendar Informational	Calendar Informational
12.	Create and Delete Contacts in Prevail	Create and Delete Contacts in Prevail
13.	Creating Matter or Prospect from a Contact	Creating Matter or Prospect from a Contact
14.	Text Messaging	VIDEO INCOMPLETE--BUG DELAY
15.	Attaching Other Contacts to a Matter (Related Parties Tree)	Attaching Other Contacts to a Matter (Related Parties Tree)
16.	How to Add, Delete, and Retrieve Deleted History Entries	How to Add, Delete, and Retrieve Deleted History Entries
17.	E-mailing	Enable Desktop Outlook Email Add-In Attaching Outgoing Emails in Prevail Attaching Incoming Emails to Prevail
18.	Generating a Merge Document for a Matter	Generating a Merge Document for a Matter
19.	Using the Prevail Connector (Linking Tool)	Using the Prevail Connector (Linking Tool)
20.	Medical Tab	Medical Tab
21.	Adding an Evidence Entry	Adding an Evidence Entry
22.	Negotiations Tab	Demand of Offer Entry to the Negotiation Tab Using the Settlement Calculator
23.	Adding Employment History in Prevail	Adding Employment History in Prevail
24.	Running an Intake/Update Questionnaire	Running an Intake/Update Questionnaire
25.	Client Portal Setup and Use	Client Portal Setup and Use
26.	EREtrieve	How-to Download Case Files Using EREtrieve How to Upload Documents to the ERE using EREtrieve How to Access your Appeals Council and OHO Status Reports Through EREtrieve How-to Reset Your EREtrieve Password
27.	Claims Tab	Adding a New Claim to the Claims/Process Tab Updating Claim Status on the Claims/Process Tab
28.	Document Designer	Creating a New Merge Document Template from Scratch Create a New Merge Document Template by Cloning an Existing Template Transfer your Existing Form Letters into Prevail Deleting a Merge Document Template Creating a Merge Document Package
29.	Questionnaire Setup	Questionnaire Setup
30.	Process Builder	Creating Processes in the Process Builder Incorporating EREtrieve into the Prevail Process User
31.	Report Designer	Report Designer
32.	Dashboard Designer	Dashboard Designer
33.	Dashboard Setup	Dashboard Setup
34.	Consolidating Duplicate Contact (Rolodex) Entries	Consolidating Duplicate Contact (Rolodex) Entries
35.	Archive a Matter	Archive a Matter

14.Have specific training related questions? We’re glad to help. Contact us at training@prevail.net

Versions Compared

Old Version 7

New Version 8

Key

V6 to V9 Upgrade Training Plan