changes.mady.by.user mike.doane
Saved on Sept 05, 2023
Saved on Sept 06, 2023
...
Training Track—v6 to v9
Training Material Link
Instructions and Video Link
Direct Video Link
Employee Setup
Adding Employee / User
Deleting Employee / User
Security Setup
Security/Group Setup: Adding Security Groups, Employee Types/Security
Control Panel: Downloading Prevail Updates
Law/Case/Contact Type Setup
Modifying Law Type Settings
Creating a New Contact Type
Modifying Lists in the Databank
Modifying User Settings
Accessing Help Dropdown
Outlook Calendar Sync
Prevail Home Tab
Prevail Combined Search Tool
Calendar Informational
Create and Delete Contacts in Prevail
Creating Matter or Prospect from a Contact
Text Messaging
VIDEO INCOMPLETE--BUG DELAY
Attaching Other Contacts to a Matter (Related Parties Tree)
How to Add, Delete, and Retrieve Deleted History Entries
E-mailing
Enable Desktop Outlook Email Add-In
Attaching Outgoing Emails in Prevail
Attaching Incoming Emails to Prevail
Generating a Merge Document for a Matter
Using the Prevail Connector (Linking Tool)
Medical Tab
Adding an Evidence Entry
Negotiations Tab
Demand of Offer Entry to the Negotiation Tab
Using the Settlement Calculator
Adding Employment History in Prevail
Running an Intake/Update Questionnaire
Client Portal Setup and Use
EREtrieve
How-to Download Case Files Using EREtrieve
How to Upload Documents to the ERE using EREtrieve
How to Access your Appeals Council and OHO Status Reports Through EREtrieve
How-to Reset Your EREtrieve Password
Claims Tab
Adding a New Claim to the Claims/Process Tab
Updating Claim Status on the Claims/Process Tab
Document Designer
Creating a New Merge Document Template from Scratch
Create a New Merge Document Template by Cloning an Existing Template
Transfer your Existing Form Letters into Prevail
Deleting a Merge Document Template
Creating a Merge Document Package
Questionnaire Setup
Process Builder
Creating Processes in the Process Builder
Incorporating EREtrieve into the Prevail Process User
Report Designer
Dashboard Designer
Dashboard Setup
Consolidating Duplicate Contact (Rolodex) Entries
Archive a Matter