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This material is structured for staff members who are new Prevail users.

Although similar to the staff training plan, this plan has additional material designed for users entirely unfamiliar with Prevail.

...

Specific information about Prevail Premium Features is listed in the Premium Features training.

A comprehensive training plan for staff members is listed in the Staff Training plan.

New User Training

Topic

Link to video

Training Material Link

Instructions and Video Link

Direct Video Link

1.

Modifying User Settings

How-To Modify

Modifying User Settings

2.

Accessing Prevail Help Dropdown

How to Access Help in Prevail

Accessing Prevail Help Dropdown

2.

Prevail Home Tab

The

Prevail Home Tab

3.

Outlook Calendar Sync

How-To

Outlook Calendar Sync

4.

Calendar and

Tasks

Task Informational

Calendar and Task Informational

5.

Combined

Prevail Search Tool

How to Use

Prevail Search Tool

in

6.

Prevail

Power Search Tool

E-Training 86:

Prevail Power Search Tool

7.

Create and Delete Contacts

How-to

Create and Delete Contacts

in Prevail

8.

Creating Matter/Prospect from a Contact

How to Create

Creating a Matter/Prospect from a Contact

9.

Text Messaging 

VIDEO INCOMPLETE--BUG DELAY

Text Messaging**Video Under Construction

10.

Attaching Other Contacts to a Matter (Related Parties Tree)

How-To

Attaching Other Contacts to a Matter

History 

How to

(Related Parties Tree)

11.

Add, Delete, and Retrieve Deleted History Entries

Add, Delete, and Retrieve Deleted History Entries

12.

Prevail Grid Layouts

Prevail Grid Layouts

13.

E-mailing

Enable Desktop Outlook Email Add-In

Attaching Outgoing Emails in Prevail

How-to

Attach Incoming Emails

in How-to

to Prevail

Document Merge

14.

Generating a Merge Document for a Matter

Generating a Merge Document for a Matter

15.

Using the Prevail Connector Tool

E-Training 41:

Using the Prevail Connector Tool

16.

Medical Tab Overview

How-to-

Medical Tab Overview

17.

Claims Tab

Adding a New Claim to the Claims/Process Tab

Updating

the

Claim Status

of a Claim

on the Claims/Process Tab

18.

Running Reports

E-Training 76: How-To

in Prevail

Running Reports in Prevail

19.

Sticky Notes

E-Training 52: How-To

Sticky Notes

20.

Enabling The Do Not Disturb Mode

E-Training 07: How to Turn on the

Enabling The Do Not Disturb Mode

Have specific training related questions? We’re glad to help. Contact us at training@prevail.net