Requesting Hearing Coverage
- mike.doane
- Emily Doane
This section covers firms the process requesting hearing coverage for a claimant that you/your firm represents for which you would like Assure to coordinate on of our network attorneys to cover the hearing. Hearing coverage can be requested from the Hearings tab, Cases tab and the ability to create a new hearing request.
NOTE: Not all firms will have the request coverage button. Firms can contact Assure Support for questions regarding how to reqest hearing coverage. Support@myassureservices.com
Hearing Coverage Calendar:
Assure publishes our hearings calendar on the 1st business day of the month, for hearings that occur the following month (ex: June 15 hearing is published on 1 May calendar release).
Hearing Coverage Request Timeline: Optimally, hearing requests should be placed prior to the hearing calendar’s release, (1st of the month prior to the hearing) but we understand there are circumstances. Assure’s vast attorney network has the reach to ensure all hearings are covered, guaranteed.
Once a hearing request has been initiated, Assure’s staff will be in contact with your firm to ensure all necessary documentation is loaded to the hearing prior to the hearing date. See Hearing Coverage Requirements Documents and Actions for more details
NOTE: Hearing Cancellations: Hearing cancellations happen and we understand that. Therefore when this occurs it is the firm’s responsibility to cancel the hearing coverage request by making a note in the hearing details.
Option 1: Requesting Coverage from the Hearings Tab
To request coverage from the hearings tab, find the associated claimant and press the green “Request Coverage” button.
Option 2: Requesting Coverage from the Cases Tab
This option allows your firm to request hearing coverage through the claimants case details screen enabling multiple access points to request hearing coverage for your claimant.
