Prevail User Knowledge Base
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Training Material Link
Instructions and Video Link
Direct Video Link
Generate a Merge Document for a Matter
Modifying Lists in the Databank
Client Portal Setup and Use
Download Case Files Using EREtrieve
Upload Documents to ERE using EREtrieve
Accessing Appeals Council and OHO Status Reports Through EREtrieve
Reset Your EREtrieve Password
Upload Documents to the ERE using EREtrieve
Create a New Merge Document Template from Scratch
Create a New Merge Document Template by Closing an Existing Template
Transfer your Existing Form Letters into Prevail
Deleting a Merge Document Template
Creating a Merge Document Package
Creating a New Merge Document Template from Scratch
Create a New Merge Document Template by Cloning an Existing Template
Report Designer
Downloading Prevail Update (Control Panel)