This How-to covers recovering deleted history entries in your Prevail database.
To view an instructional video of these steps, click the link below.
https://share.synthesia.io/958f6d2a-f30d-49dc-96aa-8be2c979b44a
\uD83D\uDCD8 Instructions
Click the ‘'Recover Deleted Items' button at the top of the History tab.
Double-click the entry you want to recover from the list.
Click the ‘Recover Item’ button at the top of the entry.
Note: If the deleted item had attachments, the attachments will be recovered as well.
Click the ‘Hide Deleted Items’ button at the top of the History tab to return to the active History tab.