Prevail User Knowledge Base

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This How-to covers sending text messages through Prevail.

\uD83D\uDCD8 Instructions

  1. After the Contact opts into text messaging from your initial text, you may send them subsequent text messages.

    1. Click the cell phone icon.

    2. Type your text message and send it to the Contact.

    3. Note: If you send a text message to a Contact who is attached to multiple matters, Prevail will display a drop down menu for you to choose which matter for the text message to be associated with.

    4. Example: "Pamposh Abron" is attached to two matters in Prevail -- "Abron, Pamposh" and "Alausa, Dominiq" -- so the user must select in which matter's History to save the text.

Text Messaging

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