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1. To cancel a medical record, proceed as follows:

   1. Click on the provider’s name that you want to cancel the record from

   2. Click the “Contact Customer Service” link

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   3. Click the “Select Contact Reason” radio button

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   4. This will allow you to choose “Cancel This Request”

      1. Indicate the reason you are cancelling this request in the Notes section.

   5. 

   6. Click “Submit Inquiry” 

      

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