Prevail User Knowledge Base

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This How-to covers attaching, Modifying, and Deleting a sticky note to a matter.

To view these steps through an instructional video, click the link below.

https://share.synthesia.io/e1595993-bcdd-4a6d-a613-0651d5987051

Although there are a number of places in Prevail to track notes, there are occasions when a particular piece of information is so important in a particular matter that you don’t want anyone in your firm to do anything in that case without knowing and acknowledging that piece of information. This is the time to use a Sticky Note in the matter! When you pull up a matter that has a Sticky Note attached, the Sticky Note window will pop up in front of the page.

\uD83D\uDCD8 Instructions

  1. Go to the desired Matter.

  2. Click New>Sticky Note.

  3. Enter the message for the Sticky Note in the window.

  4. Click ‘Save’

    1. When the Sticky Note displays, the name of the user who created the Sticky Note, date & time created, and the date it was last modified will automatically display.

Attaching a Sticky Note to a Contact, Deleting .vs. Closing a Sticky Note

Staff Training #2

Video 37 - Running Reports

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