Prevail User Knowledge Base

Backing up Prevail Data

Owned by Mathew Rozpedowski
Last updated: Dec 06, 2023
1 min read

It is extremely important that you backup your Prevail data as often as possible!

In order to do this, you'll need to save a copy of your PREVAIL_SERVER folder and PostgresDB12 folder which is located on the computer that acts as the firm’s Prevail Server.

The size of your database will determine the capacity that you will need for your backup device.

We recommend stopping the ‘PostgresSQL’ Service before making any copy to insure nothing is in use at that time. To do this follow the steps below.

  1. Open the Run Dialog:

    • Press Windows Key + R to open the Run dialog.

  2. Type "services.msc":

    • In the Run dialog, type services.msc and press Enter. This will open the Services management console.

  3. Locate "PostgreSQL" Service:

    • In the Services window, scroll down or use the search bar to find the service named "postgresql-x64-12"

  4. Stop the Service:

    • Right-click on the "PostgreSQL" service.

    • Select "Stop" from the context menu.

  5. Wait for Confirmation:

    • Wait for the service to stop. You may see a status change in the "Status" column.

 

For further information and opinions on how you should be backing up your data please open a ticket with us by emailing Support@prevail.net. We recommend getting your IT professional involved in the conversation.

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