Navigating the Case File Downloads Tab

Owned by mike.doane, created
Last updated: May 14, 2024 by Emily Doane
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Case File Downloads Tab

The Case File Downloads page provides for a global view of all of the downloads done by all firms in our system for a specified time frame. The current default view is the last seven days. There are a variety of options for filtering and sorting the case downloads page.

To best view the status of downloads & failure reasons, click Columns, Status Message. 

  • This will allow members to solve errors and issues quickly and efficiently. 

  • Status message will indicate the reason for download failure.

By utilizing this view, members will be more efficient at identifying and correcting errors and issues related to case file downloads.

 

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