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Case File Downloads Tab
The Case File Downloads page provides for a global view of all of the downloads done by all firms in our system for a specified time frame. The current default view is the last seven days. There are a variety of options for filtering and sorting the case downloads page.
To best view the status of downloads & failure reasons, click Columns, Status Message.
This will allow members to solve errors and issues quickly and efficiently.
Status message will indicate the reason for download failure.