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If you do not have this feature and are interested in learning more, please contact us at 407.228.4400 option 2. Please note that you must be on version 10 of Prevail for this feature to work.
Video Link: Text Messaging Function in PrevailE-Training*: Prevail Enhanced Texting
Instructions
Set-Up process
Once you receive a message from us indicating your Twilio number has been set up, you are ready to begin texting clients.
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Note: If you receive a text message from a Contact who is attached to multiple matters, Prevail will automatically attach it to both matters associated with that number.
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