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When a file is completed, you will have the option to download the file prior to uploading it to the ERE. 

To download the file:

  1. Click the download  button

    File will download in PDF

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NOTE: Assure Disability does not automatically upload any records to the ERE on your behalf without a statement of work agreement between your firm and Assure.  

Once the review is complete, it is time to upload them to the ERE.

Upload Medical Records to ERE

  1. Click the Upload button to upload the record directly to the ERE with 1-click

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To view the file(s) in your ERE uploads, perform the following:

  1. Click on the claimants name

    This will bring you to their Case Details screen

  2. Click the ERE Uploads tab

  3. All uploaded documents will be shown in this list

To see status of all medical records, click the Medical Records on the left side navigation

  1. This will show all medical records & their status.

    1. Click each box at the top (Failed / In Progress / Successful) to filter records in this status.

    2. Click the Actions button next to the file name and click Confirmation to download the confirmation file

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Related issues

File Uploads