WARNING: Records in suspended status are waiting for required actions to be accomplished by your firm. These actions MUST be resolved in a timely manner for Release Point to further complete the request.
To resolve medical record suspensions, proceed as follows:
Click Medical Records on the left-side navigation
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2. This will display all of the ongoing medical records within your firm.
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This process will connect you directly to Release Point’s customer service associates, which is the most effective process to resolve suspensions and deliver your medical records in the most efficient manner.
Common Reasons for Suspended Medical Record Requests:
Facility Specific Authorization form required to be uploaded
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