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BRIEF description of what this ‘How to’ covers

NOTE: Add any amplifying information that may require capturing their attention. IF NOTHING - remove this section.

\uD83D\uDCD8 Instructions

Short, concise steps for users to follow. Consistency is key and less is more.

This article covers how to access your Appeals Council and OHO status reports from the ERE through Prevail.

To view these steps through an instructional video, click the link below.

https://share.synthesia.io/9076cfc4-0de6-4c86-b516-4b59d7c1f1ec

\uD83D\uDCD8 Instructions

  1. Click Tools > EREtrieve Status/Download Reports.

  2. Double-click the report that you want to view, and that report will display on your screen.

  3. Note: There are three reports that EREtrieve downloads daily (Monday-Friday) from the ERE site:

    1. Appeals Status Report. Lists the status of all of the representative’s claims currently pending at the Appeals Council.

    2. Hearing Status Report. Lists the status of all of the representative’s claims currently pending at OHO.

    3. Hearing Status Changes Report. Based on a comparison to the prior day’s Hearing Status Report, lists any claims that have had any change from the prior day’s report. The final field in the report identifies what change occurred.

Deleting User Accounts, User Settings

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