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\uD83D\uDCD8 Instructions

  1. To access the Prevail Control Panel

    There are two ways to access the Prevail Control Panel:

    1. From the Prevail login screen- You will see an icon that says “Control Panel” on the left side of the screen. Click this and use your Prevail login to open the Control Panel.

    2. From your Prevail Server Folder: Go to C:/PREVAIL_CLIENT .then Double-click on ‘Control Panel’

  2. The Prevail Control Panel login screen will appear.

    1. ‘“Control Panel.” Use your

    regular
    1. Prevail login

    and password
    1. to open the Control Panel.

  3. Click ONE-TIME on ‘Update’ at the top left corner of the Control Panel.

  4. The download will begin automatically.

  5. When the download is complete, a pop-up window will appear and say your Prevail database is unlocked and allow you to unlock it.

  6. To unlock:

    1. Click to Unlock.

    2. Close the Prevail Control Panel.

    3. Any users logged into Prevail will receive a message stating Prevail has been updated and they need to restart Prevail.

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